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INF60007 Business Information Systems, Swinburne University of Technology, Australia

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Question: Creating a fully dressed use case.

Answer: Fully dressed use case

Use Case 1

Short description: Joe's Corner Garage is automotive repair and serving garage which is designed for automotive technicians or mechanics. It has an auto connect structure where customers can book their servicing and repair for their cars or any vehicle. The online booking ensures that the customers and the admin are at one page and the customers can track the whole process from our page and make payments according after completion of the work by our mechanics.

Primary Actor: The primary actor(s) are inclusive of the admin who might the mechanics and customers themselves

Stakeholders and Interests: The primary stakeholders in this particular case will be our esteemed customers who are interested in seeking out our repair and servicing services from our garage. Other stakeholders might be donors who interested in what we're doing and need to fund us for further expansions.

Preconditions: • Booking space and make prepayment inform of deposit using the listed payment methods

• List the condition or state of the vehicle before being accepted in our garage

• Signing acceptance notice for our mechanics to begin doing the servicing or repair as per the listed conditions

• Duration which the repair will be take or when it will be completed to be agreed upon

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Post conditions: • Payment of the remaining balance using the listed payment methods

• Comparing the state of the vehicle after repair or serving is done

• Checking out whether all the listed conditions have been addressed to by the assigned mechanics

• Signing out the check-out sheet by both the mechanics and the customer

Main Success Scenario: 1. Compliance of the mechanics and customers through the outlined policy and rules

2. Easy flow of events from the booking of the customer until the repair and serving is done and check-out from our garage by the customers

3. Makes it easy to handle customers and less complaints are received from the side of customers due to how swift the system is to them.

Alternative Flows of Events: • Booking space and make prepayment inform of deposit using the listed payment methods

• List the condition or state of the vehicle before being accepted in our garage

• Signing acceptance notice for our mechanics to begin doing the servicing or repair as per the listed conditions

• Duration which the repair will be take or when it will be completed to be agreed upon

• Payment of the remaining balance using the listed payment methods

• Comparing the state of the vehicle after repair or serving is done

• Checking out whether all the listed conditions have been addressed to by the assigned mechanics

• Signing out the check-out sheet by both the mechanics and the customer

• Any after complaints filed and addressed amicably.

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