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MGT490 Principles of Management Assignment Help

Q1. How does UPS's approach toward sustainability impact the triple bottom line? Be specific.

Q2. Which internal and external stakeholders are positively and negatively affected by UPS's approach to sustainability?

Q3. To what extent is UPS's approach toward sustainability consistent with the four approaches to deciding ethical dilemmas?

Q4. How does UPS's approach toward sustainability "pay off"? Discuss.

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Question 1 Solution

UPS's approach toward sustainability impacts the triple bottom line positively as this approach tries to align all the strategies, values and strengths of the company with the corporate social responsibilities that they have undertaken with others non-profitable organization or plan to perform on its own. The first triple bottom line which will be discussed is people, and this approach the different stakeholders' needs and suggestions are taken into account, and the CSR or sustainability activities of the company are performed under this approach in a way that it fulfils maximum of its stakeholder's needs and does not harm any stakeholders' interest. The second triple bottom line which will be discussed is the planet which indirectly means the environment and under this approach, the activities which are chosen by the companies also ensure that the environment is getting benefited from it by using its activities and strengths to better the quality of the environment.
The third triple bottom, which will be discussed is profi, and it can earn profit from its CSR or sustainability activities by making the CSR activities of the business aligned with the goals and objective of the business. For example, the company has chosen a sustainable activity which will make the employees more efficient by which they will use less hour of machines to produce a unit of products (Clayton & Radcliffe, 2018). This will impact all factors of the triple bottom line positively. The stakeholders who will be benefited primarily from it are the employees as their skill level will improve. The environment or planet will also be impacted positively as it will lower the carbon emission from the operation of the business as the business machines will operate for lesser hours. The profit of the business will also be positively impacted by it as it will lower the cost of operating a business by reducing different costs like electricity, labour cost in total and many other costs like these.

Question 2 Solution

All the stakeholders of the business will be directly or indirectly benefited from UPS's approach to sustainability in different ways. Therefore, all the stakeholders will only be positively impacted by this approach if it is used effectively. If not positively affected in any way, then at least they will not be negatively affected by it. This opinion is formed because the most earlier steps of this approach are to find out the needs or areas in which the stakeholders of the business interest lie. It tries to undertake a sustainability activity which will help to fulfill those interest or needs of the stakeholders of the business, which include both internal and external stakeholders of the business.

This approach especially takes the interest of one stakeholder in mind, which is government and its policies and also any goals set by the government for it to avoid any legal risk from it. Then another factor which contributes to providing positive benefits to all stakeholders of the business is the use of the materiality matrix in this approach as it narrows down the different options that the business has to undertake as sustainability activity. This matrix helps the business see which option will give the highest benefits to the stakeholders by using its strengths. Under this approach, the business management also looks to find the CSR activities or nonprofit organization whose initiatives will be benefited maximum by the strengths of the business and the option which are found to be benefited most and also aligning with the goals and values of the business will be chosen. In this way, all stakeholders are positively affected by the use of UPS's approach to sustainability.

Question 3 Solution

To a great extent, UPS's approach toward sustainability consistent with the four approaches to deciding ethical dilemmas. The first ethical dilemma which is Utilitarian is taken care of in the second step of this approach as this approach tries to find out the sustainability activities which will benefit all the stakeholders of the business and also in this approach. It is also observed which activities are aligning with the competencies of the business or strengths of the business and the option which are not aligning with it are rejected by it. Therefore, this approach tries to positively impact all stakeholders of the business in the maximum possible way.

The second dilemma which is an individual ethical dilemma and under this approach, the business tries to find the ways by which the business employee following ethical behavior to fulfill the long term goal by ensuring it is not harming or neglecting the interest of any stakeholders including the environment and government. The third dilemma which is taken care of under this approach is Moral rights, and this dilemma is also taken care of under this approach by taking into account that basic interest of all stakeholders is taken care of by the business and also by abiding all the government rules and regulations made by it. The fourth dilemma, which is taken care by this approach is justice by ensuring that in time performing activities of the business, no stakeholder is adversely affected by those activities. For example, to better the customer value, the return of the investors is not harmed or foregone under this approach (Crane et al., 2019).

Question 4 Solution

UPS's approach toward sustainability "pays off" in different ways in the long term and short term period of the business. The first way by which this approach pays off is by fulfilling the goals and objectives to better the environment or benefited the society, and this reduces the legal risk of the business. The second way by which this approach pays off is performing the CSR or sustainability activities in such a way that the operation of the business or profitability of the business is benefited in the long term of the business. This increases the financial sustainability of the business and reduces the financial risk of the business. Then under the third way, the business tries to find activities under this approach, which will benefit all stakeholders of the business, including the society, customers, environment, and many other stakeholders like these. This increase the reputation or goodwill of the business, and this helps the business in its long term activities (Giannakis & Papadopoulos, 2016).

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