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Training and Development Assignment

Preface:
As per the internal surveys conducted in XYZ Company, employee satisfaction indices in the company are not upto the mark. It shows the employee job satisfaction is just at 5 out of 10.Leaderhip satisfaction index in the company is much lower at just 4 out of 10. Further the company growth rate is tremendously falling down as per the observations made in the last two years. In this scenario, Pat is taking up the new responsibility as Vice president of the company and looking for a change in the leadership and management of the organization. The current report is presented to make up a change in these reading. The report is aimed at presenting a fresh perspective in this regard. The discussion focuses on characteristics and expectations from leadership in the organization.

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What are some characteristics of a successful leader of an organization, division, or department?

Characteristics of a successful leader of an organization or division or a department

A leader in any organization will be the key driving force to propel the organization towards success while keeping the morale and motivation of the employees to the maximum. In this connection, the possible characteristics of a successful leader are as follows,
» Honesty - A successful leader will remain honest to the organization as well to his followers as well. He will be having good work ethics and moralities along with professional integrity
» Ability to delegate - Ability to delegate is one of the key requirements of the leader. He should able to influence the followers as well should able to command respect and honour. These are essential to delegate responsibilities as well as the authority to the followers.
» Communication - Leader should be skilful in communicating accurately and precisely to the followers
» Commitment - Leader will be the role model for the organization followers and hence his commitment is very much significant
» Other characteristics that make leader successful include confidence, positive attitude, creativity, job knowledge, optimism and positivity (Obholzer and Miller,2018).

What do followers expect from a leader?

Expectations of a follower from a leader:
» Followers in general expect trust, compassion, stability and hope from the leader. When all such expectations are met from the leader, a follower can able to do his best for the organization.
» Other expectations may include resources, guidance, training, support for career development etc(Gobble,2017).

What do leaders expect from followers?

Expectations of a leader from followers(Northouse,2018):

There is no great team or a great leader without a great follower ship. Hence to be successful it is equally important to have good followers as well. Typical features expected from followers include,
» Loyalty
» Commitment
» Initiatives
» Ambition
» Positivity

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Identify a strategy to increase the leadership satisfaction rating.

A strategy for increasing the leadership satisfaction:
A right approach will be to find the domains and areas which are hampering the satisfaction of the leadership in the organization. Some of the possible areas include lack of autonomy for making decisions and for providing directions to the followers. Providing necessary autonomy to take up the decisions will help leaders to improve their job satisfaction. Further helping the leaders to get the resources they need either for executing the project plan or for better delegation of the directives will help them improve their satisfaction. Though the exact strategy do depend on the particular domain lagging in. Typical issues may include providing the necessary infrastructure, resources like time, skills and competency. Also providing leaders with the best working environment or alternatively providing them freedom to cultivate the best workplace environments will help them discharge their duties effectively. Empowering leaders with such provisions will help on to create satisfaction for them. Other factors may include providing necessary incentives to the leaders for their efforts and enabling support for them with better compensation, perks and career advancement opportunities(Leroy et al.,2015).

Identify a strategy to increase the employee satisfaction rating.

A strategy for increasing the employee satisfaction rating

Employee satisfaction rating will depend on several factors. Hence taking up an initiative to find the reasons through qualitative and quantitative evaluation will create room for rectification of the deficiencies and to improve better satisfaction. Typical provisions may include providing with incentives and rewards for better performance, providing work-life balance opportunities, training and development, assisting for skill improvement etc. Even ensuring right leadership also will make sure that the employees will get satisfaction on job. The exact strategy will depend on the actual deficiency noticed from the employee feedback surveys. A right strategy can be to focus on to investigate the deficiencies making the employees dissatisfied and rectifying them to tune their performance as per the objectives of the organization. This inturn will improve employee satisfaction as well.

Conclusion
Recapping of the basic concepts of the leadership and followership discussed above can be of good use in the context of Pat's endeavour to take up the new challenge for reshaping the organizational leadership, followership and finally the growth.

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