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Past A - Development Plan

Instructions - Interview one person currently employed in Canada to find out about their organization's expectations about effective intercultural communication. Use the information got from the interview, and the Reflection on Development, to identify areas for development.

Required evidence (required for ePortfolio) 1) a short summary (maximum 150 words) of the interview and 2) the interview questions

Solution - Development Plan and Summary of Questions

Development plan

Position

Goals

Time frame

Outcome

Manager

Develop collaboration skills

2 months

All the individuals can understand each other's culture

Executive

Enhance negotiating skills

3 months

Staffs can negotiate easily

Leader

Develop communication skills

1 to 2 months

Employees can communicate freely

A summary of the interview

Intercultural communication means communication between individuals and a group of different cultural people (Abdullah, 2018). Chin Yang is a person who came to Canada for employment in an organization, and the interview was conducted with him for 30 minutes at the coffee shop. The interview brought significant differences as well as similarities between the culture of Canada and China. The questions were asked to him to gather adequate information on how the people of different cultural background work together in an organization and how the firm support each employee in maintaining effective intercultural communication. The individual properly and efficiently answers all the questions of the interview and focuses on the organization's expectations regarding effective intercultural communication. He expects the organization to improve intercultural communication by building cultural relationship activities with diverse cultural people. Intercultural communication is a way of interacting with people of different language and respect their identities.

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Interview questions

How communication can be facilitated between two cultures?"

What is the best thing about working in an organization in Canada?

Define the working environment in which you are most productive?

What are your expectations from the organization on intercultural communication?

How would you communicate with the diverse cultural co-workers in the workplace?

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Part B - Reflection on Development

Instructions - In about 400 words, reflect on and explain your growth and development throughout this course. Consider the following four areas in your reflection. Include this reflection in your ePortfolio (Development Plan).

Solution - Reflection on Development

From the interview conducted with an individual employed in the organization of Canada, I gained adequate knowledge of intercultural communication. I have developed various areas that need to be improved within the organization by an individual such as lack of communication, lack of collaboration and lack of negotiation skills. I have evaluated three specific goals for developing the areas required for improvement. The first goal is to develop communication skills among the employees of the organization by the leader. It could be done by giving training and situation to the employees through they could understand the different cultural people's feelings and emotions. The first goal needs to be achieved within 1 to 2 months to allow everyone to have effective intercultural communication.

The second goal is to enhance collaboration skills to make the persons collaborate effectively with each other. It helps the people in engaging with other cultural activities and could be achieved within two months (Henderson, Barker &Mak, 2016). The third goal is to develop negotiation skills that help the individual in negotiating with other culture and create mutual trust in each other culture. Mutual relationship can be built between two different cultural people through the development of all skills.

I have discovered many things from the interview. I discovered that communication is an essential part of all individuals. Without good communication, one cannot understand the feelings of others and could not respect other cultural beliefs (Oetzel, 2017). I found that people with different cultural background failed to express their view or feelings on a certain topic and could not interact freely with the other cultural people. Improper communication may cause conflict sometimes between two or more people. I seek to get more information about the experiences that a diverse culture people had when immigrated to a different country. Moreover, I also want more information on the way the organization handle or maintain intercultural communication. I desire to engage in all such activities related to intercultural communication to learn more information. Intercultural communication needs to be effective for respecting the identities of other individual and understanding the beliefs of a different culture.

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