M6A1: Essay: Forgiveness and Negotiation Assignment Help
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Define and explain two key concepts from each chapter that stood out to you
In chapter 9, the first concept is ‘forgiveness and reconciliation’ which is considered as an effective solution for conflict management. Reconciliation and forgiveness are the vital elements for the normalization of any violent situation. Forgiveness frees oneself from anger and the desire to take revenge, whereas reconciliation aim at gaining something constructive from the negative situation. The second concept is ‘moving beyond victimization’ which is important for avoiding and resolving a conflict situation. Forgiveness quality motivates an individual to change and overcome their story of victimization and move forward (Cahn & Abigail 2007, pp.204, 217).
In chapter 10, the first concept includes ‘negotiation’ which is an important conflict management tool for most of the past business conflicts. Negotiation helps in allowing more than one parties to arrive at a single agreement where each party feels satisfied of receiving a beneficial deal. According to Cahn et al (2007), it is evident that satisfied parties are more likely to maintain a healthier relationship post dispute. Apart from negotiation another concept includes ‘prioritization’ of causes for conflict. In this process the most significant causes of dispute/conflict are identified and prioritized in order. Then these causes are tried to resolved between the parties based on their prioritization level (Cahn & Abigail 2007, pp.227, 235).
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Include suggestions the authors make for each chapter that would help you better manage conflicts
Suggestions given in ‘managing conflict through forgiveness’ (Chapter 9) are:
•The transgressor should explain the reason behind his/her offensive behavior and ask apology for the same.
•It depends upon the offended person weather to communicate forgiveness to the other person in explicit or implicit way.
•The author suggested that after reconciliation, the two parties should transform their relationship in a better form (Cahn & Abigail 2007, pp.214, 215).
Suggestions given in ‘managing conflict through negotiation’ (Chapter 10) are:
•The author suggested to implement brainstorming negotiation, where each party is free to say whatever comes to his/her mind.
•In order to convert a competitive negotiation into cooperative solution, it is necessary to separate people from the identified problem and make them think positively.
•Before acting violently in a conflict, it is important to take fair consultation from an experienced and senior person (Cahn & Abigail 2007, pp.232, 237).
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Then explain how you could use the concepts that you identified to better manage a conflict in the past, present, or future
In the past, one of my friend had borrowed some money from another friend and forgot to return, which in turn created a major conflict between them. The monetary related conflict was so serious that the school administration had to suspend them. So, if the lender could forgive the borrower and did not feel as being victimized, then this conflict could be resolved.
Similarly, at present a couple in my neighbour are filing divorce case due to their internal conflict. However, before heading towards such a major decision in life they should try to negotiate the conflicting issues between them. Moreover, they should also prioritize the causes for their conflict and try to resolve them (Salacuse 2017).
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