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BUSN20016 Research in Business, Central Queensland University, Australia

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Factors affecting female career interests in the rail industry in Australia: A case study to increase female candidates at Metro Trains Melbourne

Assessment – 

Study area - This research will focus on the relationship between effective human resource strategies in an attempt to understand the reasons underlying employee turnover.

Title - Effective Human Resources Management: The Relation Between Appraisal Systems and Employee Turnover in Woolworths

Problem statement

Effective human resource management is an arena that needs to be addressed by organisations, and the importance of this statement lies in the fact that an enterprise is dependent on its employees for its smooth functioning (Noe, Hollenbeck, Gerhart, & Wright, 2017). The human resource management department of any company is entrusted with the responsibility to establish a set of performance standards and communicate them with the workers, while also assessing their actual output for subsequent feedback and appraisal (Armstrong & Taylor, 2014).The company in question, Woolworths Australia, is dependent largely on its employees since it is in the retail industry, which further reinstates the need for conducting this research.

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The outcome of any appraisal is a hike in the pay and/or a promotion in the grade of an employee. The potential reactions to an appraisal can be classified as being positive and negative. For instance, the individual who enjoys the appraisal benefits tends to be happy, but this can create discord among the other workers who might feel that the decisions had been unjust and biased (Liu & Dong, 2012). Moreover, if the appraisal systems are not coordinated well, it can demotivate the employees and deter them from attaining the required levels of productivity. In fact, many of the employees might even give up their jobs, thereby contributing to the turnover (Neves, 2009). Thus, there seems to be an intrinsic relationship between this employee turnover and the appraisal systems, which is the topic of interest in this particular research.

Aim and objectives

This research is aimed at investigating the relationship that appraisal systems have with the level of employee turnover at Woolworths Australia. It also intends to draw out a relationship between employee retention and effective human resource practices in the company. The following can thus be said to the objectives of the research project–

• To determine the level of job satisfaction of the employees

• To understand the relationship between appraisal systems and job satisfaction

• To understand the effects that appraisals have on the employee turnover

• To develop efficient human resource strategies for reducing the turnover

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Methodology

In order to accurately gauge the effect that appraisals have on employee turnover Woolworths Australia, this study will deploy the use of a mixed research methodology for procuring conclusive evidence as answers to the research questions.In other words, both quantitative and qualitative means of research would be undertaken for the research. The following methods shall be utilised for the collection of data –

• Literature review: This method will be undertaken to substantiate the claims and questions of the study, which includes subjects such as employee retention, job satisfaction and efficient human resource management practices. The sources shall include (but are not limited to) existing peer-reviewed journals, online articles, scholarly books and so on.

• Questionnaire: In an attempt to further consolidate the findings from the secondary data as obtained after the review of relevant literature, a sample population of a fixed number of participants shall be surveyed with the help of questionnaires. The survey will be conducted among the existing employees of the retail organisationand the key findings would help analyse the relationship between employee turnover and appraisal methods.

Data analysis methods

As previously stated, this research will implement the use of both primary and secondary data. The primary data shall be sourced through a questionnaire survey at Woolworths Australia. The secondary data will be obtained from periodicals and online sources.

After data collection, the demographics and the questionnaire results shall be structured together for further analysis and discussion. The percentage method shall be used to determine the extent to which appraisal systems at Woolworths Australia is an indicator of the degree of employee turnover.

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