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BUSM4495 Contemporary Issues in Strategic Human Resource Management Assignment - RMIT University, Australia

Task - Strategic HRM Policy Analysis: Choose an organisation with which they are familiar, and then to select two SHRM policies to be implemented in that organisation. The policies may include designing and implementing cultural transformation, strategic workforce planning and talent management, strategic development of the workforce, aligning performance management and compensation processes, leveraging effective leadership processes and management competencies, managing diversity, managing stress and improving workplace health and well-being, managing the impact of technology and globalisation, and managing employee voice and employment ethics, or other relevant issues.

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Answer - HRM POLICIES

Executive Summary

This current report has focused on the strategic human resources management policies that have been implemented for the Commonwealth Bank of Australia as well as for BHP Billiton. The descriptions of both the companies have been described along with analysis of the context on which the policies has been mentioned. Purpose of the policies as well as evaluation of the policies has been discussed in the study.

Introduction

Strategic Human Resource Management policies are important for the chosen organisation Commonwealth Bank of Australia, as it is required to maintain the behaviors that are acceptable for the organisation. These policies includes component of human resources such as recruitment, hiring, making payrolls for the employees and maintaining discipline within the organisation. These steps are important to follow in order to keep the employees motivated and to reach the goals of the organisation. These strategies also include working with the employees of the organisation in a collaborative manner to improve the quality of work and increase benefit for both the employee and the organisation. Therefore, in the following study importance of SHRM policies in Commonwealth Bank of Australia will be mentioned.

PART A

Background

Organisation description

According to Commonwealth Bank of Australia is providing integrated financial services to the customers of this bank. The management team of this bank ensures about the profits that are earned, provides support to the customers and encourages employees who are working. The management teams are providing these supports in order to gather more customers and increase productivity with the bank. Corporate governance is maintaining high professional standards and acts in order to maintain all the business activities. The code of conduct within this bank helps them to solve their problems and make effective decisions. This bank is having international branches in New Zealand, Europe and North America. The bank has covered all the financial need globally. This bank is providing various opportunities such as it is bringing positive changes in education field, communities of the country and promoting good business practices. This organisation is empowering the people as well as the community in which they are working and making it sustainable and balancing different business decisions.

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Context Analysis

There are different types of challenges that are faced by Commonwealth Bank of Australia such as losses in rural branches, increasing over dues, assets that are remaining unused, creation of gap between promises and the performance and facing competition with other banks within the market. This bank is providing a positive change in educational field and promoting positive business practices. Social practices within the bank have increased ethical awareness within the customers and the management. According to von Hippel et al. (2017), various other bank are present in the market who are providing services to the customers as a result Commonwealth Bank of Australia is facing a major challenge in the market.

PESTEL Analysis

Factors

Impact

Political

Political factors of this bank include the rules and regulations within the bank, government interfering the bureaucracy in the bank, legal frameworks for the contracts that are important for the bank. This factor also consists of the protection of the intellectual properties that are important for the bank. These political factors are having a significant impact on the bank as this includes long-term profits from other countries or market.

Economic

Economic factors of this bank include government intervention in free market and all other elated banks. Quality of infrastructure of this bank, different business cycle stages, inflation rates and interest rates.  

Social

Social factors include are having an impact on the cultures of this bank. Sharing of beliefs and attitude are having a major impact on the marketers of this bank and they will be able to understand their customers (Soomro and Shamsi, 2018). The marketers will be able to make marketing message after knowing the needs of the customers.  

Technological

Technological factors consist of the important technologies that are needed within the bank. The technologies include computers, ATM machines and printing machines that are important for the bank.  

Environmental

The infracture of this bank should be built in such an area where they will be able to gather more customers. Some of the environment factors include weather, waste management within the bank, recycling of the waste materials and water and air pollution regulation with this bank.  

Legal

Some of the legal factors that are important within the bank are discrimination laws, intellectual property laws, data protection laws and employment laws. These legal factors are important for both the customers as well as the employees who are working within this bank. The data protection law is important in order to protect all personal details and information of the customers.    

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Purpose of the policies

According to Shrm website, Commonwealth Bank of Australia have a strategic views toward their policies. Personal leave and absence policy with this bank is important for the employees who are working with this bank. This policy includes permission for any leaves and absence for personal needs of the employee from the department manager. This policy is important within the bank in order to provide regular administrative and support employees. This policy is also helping the management of the organisation to keep track record of all the employees who are remaining absent or taking leaves. This policy also helps the management to keep a track on the performance of the employees. This policy includes certification or notification for the employees who are absent due to illness. It is important for the employees to visit GP of the company or any other medical person on request (Tooranloo et al. 2017). If the employee is taking sick leave, it is important for the employee to mention the date and other details that are important for the organisation to learn. Accepting employment somewhere is not considered as unpaid leaves but it is considered as termination of the employee from the organisation.

Policy evaluation

According to Shrm website, Personal leave of absence policy is having various provisions such as the management of the organisation accepts unpaid leaves when all other leave balances are exhausted. The bank can hire another employee in that position if the leave is for a long period. This would be entitled as reemployment opportunity for next few months. The unpaid leaves that are generated by the organisation are limited for the employee in one year. It is important for the organisation to provide health benefit at the time of leave if it is related to health issues. According to Petersen (2018), the employee must apply for an unpaid personal leave in a written format to the department manager along with a copy to the Director of the bank as well as to the Human Resource Department. The application that is provided to the Director and the Human Resource department must include appropriate reason for the leave. It is the duty of the department manager to review and act upon the leave of the employee. The leave must consist of purpose, time length, effect of the leave upon the responsibility of the department and the quality of performance of the employee will be observed when the employee is taking a leave. All these unpaid personal leaves are to be approved by the department manager, the human resource department and the director of the bank. This policy consists of few important rules such as the employee whose leave has been granted has to provide a reasonable notification to the manager regarding return date (Belhaj and Tkiouat, 2017). Once the employee is on leave, the manager will have to arrange other employee who will be able to carry out all the works. If the previous position is no longer available then the employee will be offered another alternative position in which they are qualified.

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Recommendation

The ways by which the policy can be improved and the employee can get benefits such as:

  • Track the number of employees who are absent or taking leaves
  • It is very important for the human resource department to inform the employees to provide appropriate reason
  • Change behaviour of the employees through various wellness programs
  • It is important for the human resource department to help the employees in returning to their work.
  • While the employees are on leave the management and the leaders will have to reduce work stress.

Issues implementation

Implementing this policy is very important within the employees of Commonwealth Bank of Australia, as they need to be aware of expectations. It is very important for the human resource department to review and analyse the attendance record. All the rules and regulations that are related to this policy should be informed to all the employees. It is important for the employee to learn about the consequences if they are not providing proper reason of leaves (Adresi and Darun, 2017). It is important for the human resource department to follow up the employees who are on leave about their return. The human resource department will have to identify all kind of hidden causes behind the leaves of the employees.

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PART B

Background

Organisation description

BHP Billiton is a multinational organization that mainly provides mining services along with metals and petroleum products in the country. It is a type of dual listed public company which has its headquarters in Melbourne, Victoria, Australia. In recent years, it has been denoted as the second largest mining group in the world that is based on the total amount of revenue. Andrew Stewart Mackenzie has been appointed as the chief executive officer of the organisation along with maintaining the policy that meets the standards of the firm. In the financial year 2018, BHP Billiton has earned revenue of around $ 4363.8 million (bhp.com, 2019). Currently the organisation has more than 62000 employees all around the world along with operating income of $ 17.561 billion and net income of $ 4.823 billion that has been recorded in the financial year 2018 (bhp.com, 2019). Different types of policies have been implemented in the organisation in which the health and safety policy have been considered.

Context Analysis

Health and safety policy includes the values of sustainability that includes the fundamental element of the resources. As per Barakos et al. (2016), health and safety policy is the main priority for the company in their industry, which consist of mining sector along with exposing of different working environments. As the organisation that is BHP Billiton is related to mining, the employees and contractors are exposed with the nature of different working conditions along with identifying the risk that might hamper the health and safety of the employees of the organisation. This particular policy that is health and safety policy has been taken into action in the year 2017 along with implementing certain control measures along with the safety of the assessment of the risks. According to Elgstrand et al. (2017), the risk assessment of the material safety generally includes the overall potential community that puts several impacts on the policy. This helps in mitigating the broader impacts which are harmful for the company along with ascertaining the risks that are associated with the contractors as well as with the employees.

Purpose of the policies

Health and safety policy has different types of purposes which aligns with the employers for providing the employees with occupational as well as Health Act 1953 (No.95), within the state legislation. It includes different types of guidelines that assist in establishing as well as implementing the problems which are associated with the health and safety of the employees in the organisation. Based on the viewpoint of Govindan et al. (2016), this kind of policy mainly reduce the workplace hazards along with protecting the lives of the human as well as animal for promoting the health relation with the employees. As BHP Billiton is a mining industry, it is required to establish as well as implement health and safety policy that would help in reducing the accidents that are occurring in the company along with their different modes of operation.

A policy is required to be well defined for which the work related injuries as well as the seriousness of the work can be measured. A well-defined policy would help in lowering the overall cost of compensation as well as reducing the total time for compensation and increasing the overall productivity of the firm. As mentioned by Lauwo (2018), the management of the company mainly identifies the policies that are associated with employee roles in the policy of health and safety. The presence of hazards in the workplace is generally determined by the management of the firm along with measuring the degree or level of hazards, which might affect the overall structure of the organisation. BHP Billiton includes the specification of prevention of hazards along with control procedures are required to be outlined that mainly includes a safer workplace.

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Policy evaluation

The evaluation of health and safety policy is an integral part that mainly assists in conducting a proper analysis of the information that is gained within the elements of the firm. Different types of elements are directly associated with the working environment that are provided to the employees as well as to the workers. Inspired from the viewpoint of Perret et al. (2017), these elements are required to be implemented for protecting the employees from the hazards that relates to the organisation. The committee for the management and involvement of the employee is an element that mainly evaluates the policy along with analysis of the worksite of BHP Billiton. The worksite that is offered to the employees is to be hazard proof and safety for the workers. As per the views put forward by Smith et al. (2016) has stated that it includes the prevention and control of the hazards along with training for health and safety policy. An official and written health program is required to be included for better evaluation of the policies in the areas. Efforts of formal training as well as disciplinary measures are to be followed for evaluating the policies.

Recommendation

The recommendation for BHP Billiton is to solve the problem that arises within the health and safety of employees as well as workers. Implementing the policy that is health and safety policy would enhance the operations that are entertained by the firm along with increasing the productivity. BHP Billiton is required to implement the policy that would provide better quality of the products and services as health and safety of the employees and managed by this particular policy.

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Issues implementation

The strategic orientation of the policies that is related to the health and safety of the employees includes the rightful act as well as changes in the collaboration interaction of the employees. As opined by Walters et al. (2016), work safety and better workplace environment is required to be enhanced that mainly helps in increasing the overall productivity of the industry. As the management of the company mainly identifies the policies that are associated with employee roles in the policy of health and safety then it would also helps in betterment of the workplace safety.

PART C

Conclusion

Strategic Human Resource Policies are important within the Commonwealth Bank of Australia in order to keep the employees motivated and to improve the quality of performances. From the above study, it is observed that Personal leave and absence policy is effectively implemented within the organisation so that the employees would provide appropriate reason for their leaves. It is observed that the employees are taking leaves with proper permission from the leaders and human resource department with an acceptable reason. Therefore, it could be concluded that human resource department will have to keep track of all the employees who are absent and taking leaves. Health and safety policy is considered for the organisation BHP Billiton for the employees who are working. This policy is required to maintain the quality of performances of work.

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