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0506400 Knowledge Management Assignment - Al Ain University of Science and Technology, UAE

Task  - Concept Analysis of KM - This assignment will assess how well you apply the concept analysis technique. You may use the concept analysis framework. For KM concept, brainstorm to think of a list of examples. An example should be specific and should illustrate or exemplify the concept of KM. You should have at least 5 in each column. Next, write a brief paragraph or two describing what the major differences are between the set of examples and the set of non-examples.

Solution - Concept Analysis

Preface:

Concept Analysis is based on the accumulation of the knowledge, experience and observations. A concept will formulate a basis for generation and developing a theory are practical insights in the chosen target area. Concept analysis(Firth,2011) technique effectiveness will define the limits and efficiency of the theoretical framework developed subsequently as well will provide basis for understanding the rationale and direction of the practical activities developed in the aftermath. Knowledge management is related with acquiring generating, accumulating and employing knowledge for the benefit of the organization to enable competency or competitive advantages for the organization in focus. Typical objectives of Knowledge management at organizational level include survival, growth, prosperity etc. Knowledge management is a comprehensive and continuously evolving process where in the systematic procedures will be created to collect, sort, store and use knowledge in the forms useful for the organization. Also knowledge management is of two types explicit and implicit formats. Explicit knowledge can be seen in the policies; procedures etc of the organization, the implicit knowledge can be observed from the people experiences and will rest in the minds and thoughts of the people. An effective organization will work to explore both the explicit as well as the tacit knowledge available in any organization. In any case, the ultimate objectives of knowledge management rest in developing more effective organizational performance and competency (Dalkir, 2013).

Illustrating the concept through examples and non examples

Examples are those attributes that are readily meeting the attributes description and they do serve the compliance with the actual attributes mentioned in the illustration. The difference between examples and non-examples is like difference between the compliance and non-compliance with the focussed attributes (Klausmeier & Feldman, 1975). The concept can be better understood from the illustration provided in the table-1. Table-1 is about the environmental caring and attention towards the sustainability. In this regard each stakeholder in the society and the stakeholder in the organization will be having certain set of duties and responsibilities. Accordingly their set of actions and functions are defined. In this regard, knowledge management practice as defined in the current model will illustrate the attributes which are defined further both by possible positive and negative examples as well. Positive examples are those actions/activities that support the attribute and non-examples are those activities/ actions that do not support the attribute (Medin, 1989) defined in the knowledge management concept.

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Table 1 KM- concept - Environmental sustenance

S.No

Key attribute

Positive examples

Negative examples

1

Caring about the environment

Recycling

Using plastic bottles once and throwing away them

2

Minimizing waste

Using electric vehicles

overconsumption

3

Educating the people on environmental sustenance

Conducting seminars, environmental awareness interactive sessions to the consumers and other people in community

Discussing in meeting and recording in minutes before closing the task.

4

Developing strategic initiatives for long term plans of environmental sustenance.

Developing steering committees at community and organizational levels and making strategies for environmental sustenance in organizations and communities.

Just appreciating the idea of environmental sustenance and forgetting the same.

5

R& D and continuous development

Critical analysis of the practices and activities developing new techniques.

Benchmarking existing techniques in the similar domains

(Example: Using solar and other renewable energy resources for transport applications)

Just confining to established strategies (Example: using fossil fuel vehicles for transport)

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Analysis:

Key attributes are developed in the context of environmental sustenance and the KM in this concept is prepared relevant to both the organizations as well as individuals. The discussion presented in the context differentiates each attribute in terms of the applicability (purpose, focus, etc). The distinctions are also focussed on types of people involved, degree of subjectivity, motivation of the individuals, processes involved etc. Examples are those features or the illustrations that readily fit with the explanation of the attribute and are in compliance with the objectives of the same. Whereas negative or non-examples are those that did not fit with the explanation of the attribute and will not be in compliance with the attribute explanation (Petty & Jansson, 1987).

(i) In the first case the environmental caring is all that discussed in the example, the explanation illustrates that throwing the plastic bottles after the usage is not an example of environmental caring whereas recycling the products is an example of environmental caring. Non example of throwing plastic bottles has no relevance with the environmental caring as it just adds upto the waste, whereas recycling reducing the waste and also will generate some economic benefits out of this.

(ii) Waste minimization can be achieved by employing electric vehicles. Electric vehicles will not do emissions during the operations and hence the waste excretion is minimized in the due course. Whereas overconsumption (fuel or sources) will result in excess waste generation somewhere else and it is not contributor to the waste minimization.

(iii) Educating people for environmental sustenance involving conducting awareness camps regarding the best practices, developing and sharing ideas of what is good and what not good with the people to let them become part of the initiatives to develop environmental caring and sustenance. At the same time, when the people discussed about possible people education of sustenance in the corporate meetings or society meetings and limit it only to the development of the minutes, then it cannot be an example of this attribute.

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(iv) Strategic initiatives building by strategic planning and idea formation is all about long term plan formation in the organizations. They are mainly contained of planning long term operational strategies by accumulating the resources and focussing in the direction of the objectives. If the same is not done properly and if the progression has no direction and alignment with the objectives then it is a non example of R&D and continuous improvement, whereas confining to the established procedures like in the example of fossile fuel transport means usage, without exploring alternative technologies for better environmental sustenance is a non-example or negative example.

(v) R&D and continuous development is the key for augmenting sustenance, developing new technologies based on renewable energy resources and working for achieving better outcomes of emission reduction is a positive example of

Conclusion

Environmental sustenance concept is presented well with KM insights and by illustrating the same with the support examples. A range of examples are provided in this case, both the positive and negative examples. Attributes and examples are presented to cover the difference in purpose, level of the structure, types of the people, motivation and processes involved in.

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