The Impact of Ethics and Integrity on Credibility Assignment Help
Describe the first result of the credibility factor on communication skills in one sentence to specifically answer the question.
Describe the Second result of the credibility factor on communication skills in one sentence to specifically answer the question.
Describe the third result of the credibility factor on communication skills in one sentence to specifically answer the question.
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Ethical communication refers to the act of thoughtful decision-making and accepting responsibilities. Integrity, on the other hand is the value given to relationship with coworker, developing trust, and retaining team cohesion to achieve objectives with combined efforts. Both ethics and integrity are responsible for building credibility in managers, as it retain positive workplace environment and motivate the team appropriately.
Gaining trust from staff
Credibility of the communication built on the foundations of ethics and integrity will result in trustworthiness of the communicator. According to the report of Ferreira (2019), employees seeks willingness to understand the situation, identification of risk, and recognizing the existing challenges, by their managers. Doing so, is helpful in maintaining a transparency in communication flow and exchange of information. Correspondingly, it also tends to develop trust and cohesion within the team. Ethics and integrity will contribute for better trustworthiness in communication because, it will justify the situational context, focuses on constructive requirements, and reminds the staff about their responsibilities. This in turn will ensure achievement of team objectives and thus the credibility of manager will be reflective since the communication practices have potential to maintain the team cohesion.
Gaining trust from upper management
As suggested by Men & Yue (2019), communication will influence the performativity and outcomes to communicator, if the decision-making attitude is grounded on ethical point of view. Here, the manager need to identify the existing risk, document the evidences, and explicitly identify the beneficial outcomes. As a result, the credibility can be reflective to the stakeholders and upper management team. Men & Yue (2019)also argues that when the managers speaks about ethics, the listeners will also wonder, if it is correct. Hence, showing pieces of evidences, reporting the sustainable outcomes, and emphasizing on transparency of procedures aids to the actual credibility of managers. However, it should always be noted that the messages must be accessible to the audience and address the basic human needs (or the ideology of audiences).
Gaining trust externally
For managers, gaining credibility in terms of trust from external agencies is the most difficult task. According to Ellerup& Thomsen (2018), the relationship with external agencies last for a limited duration. Thus, the communication made in this short period of time, must be precise, to-the-point, and accurate. The common examples that could be added to credibility of managers include taking team failure responsibility on self, giving credits of accomplishment to team members, addressing the need to individual member, and giving equal opportunity. Overall, gaining trust externally can be gained if the internal environment is efficient.
In summary, it is learned that credibility can be built when leaders display ethics and integrity. Credibility will reflecteffectiveness in communication as it will bring transparency, clarity, and trustworthiness. Furthermore, it also helps in improving the communication for accurate flow of information, both at internal as well as external level. As a result, it will retain the team cohesion, helps in maintain positive workplace environment, and motivate the staff for adequate contribution to achieve the organizational success.
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