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BUS30016 Understanding Risk Management

Swinburne University of Technology, Australia

Assignment details

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Instructions

Step 1: Read the BUS30016 scenario document ( The scenario: Xplorer Mining Solutions) for background to this assignment task. Careful reading of the scenario is integral to the successful completion of the task.

Step 2: Conduct a risk audit based on the information provided in the scenario.

• Download and complete the Risk register and Risk treatment register template.

• Ensure you complete all sections of the template.

Step 3: Prepare your Risk management action plan.

• Follow the structure outlined below. There are four key sections which comprise of a number of questions and tasks you must complete.

• The plan should be formatted as a business report.

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Risk management action plan structure

Introduction

An extensive warehouse risk management strategy must include contingency plans for emergencies and potential damages. It is necessary to evaluate and reduce the risks of employees, surrounding population, area, warehouses and business continuity risks. There are many benefits to integrating risk management into Xplorer Mining Solutions' everyday processes. These complexes have an increasing impact on overall health and organizational performance. Embedding risk management into everyday Xplorer Mining Solutions can bring many benefits.

These complexes have an increasing impact on overall health and organizational performance. The purpose of this report is to detail the security management options and the Xplorer Mining Solutions recommendations. The scope of the risk assessment will be limited to site layout, protective work aids, and obvious health and safety risks at work. Moreover, these established strategies must be implemented at the right time at the right time. In addition, all members directly involved in project development must be fully informed about potential risks and strategies so they can co-operate with the project team in an appropriate manner.

In addition, risk management techniques are important in determining the critical tasks of the project in order to put in place the basic principles that would help achieve the core objectives of Xplorer Mining Solutions. Main risks of storage are fires, floods and safety. In terms of fire, not only endangered products, but also packaging materials, storage systems and building materials that increase fire load. Heat treatment (such as welding or angular grinding) also carries the risk of fire in the warehouse.

Other important risk areas include: worker safety, storage of materials, use of equipment such as forklift trucks, electrical safety and storage of flammable and environmentally harmful substances. Risk management is critical to business survival. Xplorer Mining Solutions wants to share its risk management expertise with our business customers, in particular to help them address building and asset-related risks.

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Section 1: 'Things to do next'

Based on your Risk Register and Risk Treatment Register, list and briefly describe five (5) warehouse risk items, in order of importance. Ensure that you justify the order of your choices.

Questions to answer in this section

Question : If you were John, what would you write down on the list of ‘Things to do next'? Identify a range of logistics and warehouse risk items in the warehouse based on his quick tour of the warehouse and discussion with his staff.

Answer: Range of logistics and warehouse risk items in the warehouse based on his quick tour of the warehouse and discussion with his staff

Xplorer Mining Solutions stores a variety of hazardous chemicals used in the mining industry to produce explosives. There are a wide variety of chemicals that are non-explosive to highly explosive and therefore very dangerous to handle. In addition if certain chemicals are mixed together due to spills, accidents or other events (such as fire) it may result in an explosive combination.

Explosive chemicals are stored in containers, buckets and boxes of different sizes, both large and small. He noticed that there were no shelves, the warehouse used block stacking, and in most cases the three trays were tall. He walked down the narrow passage; wide enough to be placed on the forklift, and the cartons were stacked on the pallets on an either side, standing tall above him. The floor was very dusty, with wrapping paper and empty cartons scattered along the aisle. Some cartons on the tray are opened and the tool is taken directly from the cart to process the order. There are many blind spots in the navigation. Not long after, John completed the inspection and went up the stairs to the lunch room.

Question:  Prepare a Risk Register and Risk Treatment Register that is included as an appendix that rates these items in order of importance, justifying your decisions according to priority and impact.

Answer: Risk Register and Risk Treatment Register that is included as an appendix that rates these items in order of importance

Risk Register and Risk Treatment Register Template

Based on your Risk Register and Risk Treatment Register, list and briefly describe five warehouse risk items, in order of importance based on your brief justification. Then briefly describe how you would mitigate and manage the impact on the operations of Xplorer Mining Solutions.

Mitigate and manage the impact on the operations of Xplorer Mining Solutions

1. Mishandling of Hazardous Chemicals:

2. Fire

3. In adequate storage of the explosives:

4. Unprotected handling of environmentally hazardous substances

5. Falling objects

Mitigation and management techniques

Chemical hazards pose many risks to people in the workplace. In order to minimize the negative impact of these hazards, it is important to implement the most effective control first. The most effective control in the hierarchy is elimination. If elimination is not possible, the next most effective control must be used, including: replacement, isolation, and engineering controls. Low-order controls such as management controls and PPE should not be used as the primary means of controlling risk, but rather to supplement higher-order controls.

Employers and employees have important responsibilities in accordance with relevant health and safety regulations. Employers must: Identify hazardous substances present in the workplace. Assess the risks that these hazardous substances pose to employees and others. Prevent or control the exposure of hazardous substances to a reasonably practicable minimum. Arrangements have been made to deal with accidents, accidents and emergencies (Ahsan, 2014). Provide information, training and consulting to employees. Provide health monitoring for employees.

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Section 2: Culture and Risk

Briefly discuss the current culture of Xplorer Mining Solutions, how it relates to risk management and then prepare an action plan that outlines the steps to improve and develop a more positive culture.

Questions to answer in this section

Question: How would you describe the culture of the warehouse at Xplorer Mining Solutions?

Answer: Current culture of Xplorer Mining Solutions relates to risk management

Xplorer Mining Solutions is a family business that has been around for a long time. Tommy, the owner of Xplorer Mining Solutions, is still a "newbie"; there are only 5 years here. The boss said that he had just passed. In warehouse, we also have been here for more than 10 years, the Doris is a latest, and she join about twelve years ago. Xplorer Mining Solutions starts at 6:30 in the morning to get a jump on the order, with two smokes on either side of the lunch break. " The internal environment encompasses the tone of the organization and lays the foundation for how the entity's people views as well as resolve risks, including risk management ideas moreover risk appetite, ethical and integrity values, and environment in which they work.

The board can also ask senior management to talk not only about the risk process but also about culture (Bajgoric, 2014). How does culture contribute to or inhibit responsible risk taking? How does the management use the lens to monitor the risk culture, how does this change? As things change - things matter if the matter is on the physical radar - how does the board have confidence in the management's appropriate and timely response? Organizational culture is the cornerstone of risk management and internal control at Xplorer Mining Solutions.

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Question : Provide an overview of what you would do to try and positively influence the culture in terms of risk reduction.

Answer : Overview of what you would do to try and positively influence the culture in terms of risk reduction.

Organizational culture is increasingly important, but it remains to be seen whether good practices will evolve, so Xplorer Mining Solutions can systematically and reliably assess organizational culture as a part of an overall operational risk assessment. "Top Tone" describes climate or entire philosophy that the leadership and board team develop to drive culture or behavior of all workers. These tones permeate the business in a variety of methods, including executive communication and on boarding and learning program, and procedures or policies design to empower or control workers decisions. Tone emphasizes huge standards of ethics moreover compliance culture, however it must be balance with information that enables managers to - and appropriately - take risk when pursuing short-term and long-term returns (Bajgoric, 2018).

Transforming tone into strong threat culture requires strengthening employees and determining how their decision and action affect the company's broader missions. Then, throughout change management as well as strong accountability, risk management and culture can be coordinated to make everyone "plan in same direction." As Xplorer Mining Solutions leaders may help drive culture they need, this alone and there is no guarantee that good risk management decision will be made every day. All employee risk management techniques must be taught and appropriate risk management skill incorporated into Xplorer Mining Solutions overall competency models. A risk or threat culture that positions workers as integral part of the risk management will also drive more predictable and successful business results.

Question :  Outline a sequence of steps you would undertake to initiate changes in the culture, justifying the strategic importance of each step.

Answer: Sequence of steps you would undertake to initiate changes in the culture, justifying the strategic importance of each step.

Steps to improve and develop a more positive culture

Systems and Procedures

Incorporating risk management into Xplorer Mining Solutions culture by creating a consistent set of standard tools and templates will reduce the cost of implementing risk management for each new project. Over time, it's easier to optimize these to work effectively in a broader culture. And, if warehouse are able to introduce training to a wider range of colleagues - or just familiar - Xplorer Mining Solutions will see their applications more consistent (Brown, 2016).

Records and History

One of the challenges of risk identification and estimation is to acquire historical knowledge. Once risk management becomes part of the organizational culture, Xplorer Mining Solutions will begin to build knowledge archives and learn from past activities. Trends and Patterns may begin to emerge, and can be utilized to adjust plans moreover processes or provide information for benchmark and indicators. Xplorer Mining Solutions should start to see an improvement in their budget and schedule estimates, so overruns will decrease.

Attitudes and Values

Cautious behaviour is a clear result of a more risk-aware culture. More subtle results will be better decisions. It will be known through more data and a better understanding of uncertainty. Xplorer Mining Solutions will start to see more consistency in the scenario assessment, with risk as a core business issue rather than an independent and potentially annoying aspect.

Probity and Control

The biggest success comes from improving governance with little or no cost and time overhead. Evidence-based planning, strategy development and policy development attitudes will lead to stronger decision making and conscious choices around risk conditions. Risk approaches will also help Xplorer Mining Solutions to improve the oversight and transparency of high-risk decisions.

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Section 3: OH&S and compliance

OH&S plays a vital role in any organisation and Xplorer Mining Solutions is no different, especially with the many hazardous chemicals in the warehouse.

Questions to answer in this section

Question : Provide an overview of key issues that Xplorer Mining Solutions needs to be aware of to meet their OH&S obligations. Don't just list a series of points from the resources but provide an explanation as to why they are critical for Xplorer Mining Solutions and the importance of adhering to them.

Answer: Strategies that Xplorer Mining Solutions can develop and implement to ensure compliance to their OH&S obligations within the warehouse

Key issues that Xplorer Mining Solutions needs to be aware of to meet their OH&S obligations

Warehouse work is a risky job based solely on accident statistics. Employers are responsible for developing instructions and rules for the use of internal transportation and personal protective equipment (PPE). Employees are responsible for following these instructions carefully - as long as to understand them. If the rules or suggestions seem to be inappropriate or inappropriate for the job, discuss with warehouse supervisor and suggest changes (Cheng, Carrillo and Gibson, 2016).

Failure to follow these instructions to not take the appropriate action - in addition to professional safety and health regulation violates. Know the risks are a lot of reasons to risks believe in luck again or factors that affect the security of the competition. These factors include convenient, quick, and inherent misconceptions. Xplorer Mining Solutions try to identify these rival elements in warehouse own way and then remove them. Xplorer Mining Solutions should work to strengthen the motivational factors that cause behaviour (for example, the safe way of working).

For example, when Xplorer Mining Solutions find that their protective gloves are not suitable for work, ask warehouse supervisor for more suitable or suitable protective gloves. Sometimes changing a deep-rooted wrong behaviour can consciously do things in different ways. Xplorer Mining Solutions stores a variety of hazardous chemicals used in the mining industry to produce explosives. There are a wide variety of chemicals that are non-explosive to highly explosive and therefore very dangerous to handle. Chemicals are mixed together due to spills, accidents or other events it may result in an explosive combination. Explosive chemicals are stored in containers, buckets and boxes of different sizes, both large and small (Developing a Step-by-Step Risk Management Plan, 2017).

Question : Detail some brief strategies that Xplorer Mining Solutions can develop and implement to ensure compliance to their OH&S obligations within the warehouse.

Answer: Strategies that Xplorer Mining Solutions can develop and implement to ensure compliance to their OH&S obligations within the warehouse

When Xplorer Mining Solutions find that they are struggling against the shelf, warehouse can use empty trays to quickly change the specified place - and soon Xplorer Mining Solutions will do it without thinking. General rules and guidelines for warehouse work:

1. It should be guided to operate and operate a forklift or aircraft work platform with permission only.

2. Follow the traffic signs and use the designated route to drive and operate the warehouse.

3. Run the seat belt (if any) while running forklift. Close the door while running a forklift.

4. Follow all the instructions to use all the devices and machines with all security devices.

5. Always use the right safety device and use the right tools (HORIE, 2013).

Good housekeeping of chemicals

Disorders and tidiness can lead to many accidents, material damage and fires, and make the work in the workplace less pleasant. Good order means that all items have a designated location and the items are replaced after utilize. Manager can also share to keep order and tidy:

1. Do not leave items and forklifts at or near intersections or aisles - even for a short time.

2. Discard the packaging and wrap the plastic after removing the plastic.

3. Remove the forklift compartment from all additional items (stickers, tape rolls, etc.) at the end of the shift.

4. Keep the exit, the electrical switchboard nearby, the emergency and fire safety areas, and the stairwells.

5. If it is safe to clean spilled material - if not, isolate an area and inform the appropriate personnel.

6. Remove snow, dust and ice from the trays and another such devices before bringing them indoors (Jagger, 2016).

7. Keep the lounge tidy: throw utilized paper cups into the trash, place the magazine on the shelf, wipe off the coffee stains on the table, etc.

Handling loads

Many warehouse incidents occurred while processing the goods; moving, lifting, unloading or loading. When Xplorer Mining Solutions stack the goods by stacking the boxes on the pallet, please follow the steps below to evaluate:

1. If the container is to be carried when moving the container through the forklift or lifting the goods onto the shelf

2. If container can be also loaded onto the truck, it can be safely unloaded

3. If load should be able to move through the pallet truck (Miller, 2011).

Manual handling and lifting

Manually moving and lifting items poses a security risk and can cause back injury. A fall load can cause a disaster or accident or a person carrying a load might lose her/his balance or fall and trip. Raising an error (such as convulsions) can cause permanent damage. Continuous or Repeated lifting can cause fatigue and raise the risk of the accidents. Additionally to weight of load, individual characteristics and operating conditions can also affect the total strain and risk. The relationship between demand and personal ability affects the safety of the elevator. This loading does not pose any risk to back (Miscione, 2015).

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Section 4: Business continuity management

A key factor with any risk management framework is the ability of the business to keep operating especially under adverse circumstances or unexpected events. Currently Xplorer Mining Solutions does not have any form of business continuity management plan which is a significant risk issue.

Questions to answer in this section

Question : Prepare a business continuity management plan in the event that a fire occurs and completely destroys the warehouse.

Answer : Business continuity management plan in the event that a fire occurs and completely destroys the warehouse

Xplorer Mining Solutions has some risk management procedures, including BCP, but they focus on how to prevent fires and how to react in the event of a fire. Other possible sources of risk and disruption are mostly ignored. In the event of an emergency or disaster, the employee first knows the situation and should contact the chairman of the chamber immediately. The chairman of the chamber of commerce is responsible for deciding to close the chamber of commerce and determine if the employee will go to work. If the event prevents the Xplorer Mining Solutions from being used, the President of Xplorer Mining Solutions will arrange for the venue to be operated by the Chamber. If he/she is absent, the Xplorer Mining Solutions shall be responsible for the urgent decision. In the event of an emergency due to a fire or any life-threatening emergency, any employee has the right to evacuate the warehouse in the absence of the President (or representative) of the warehouse (Montshiwa, 2017).

In event of the fire, Xplorer Mining Solutions must also have fire protection systems that include the following basic elements:

1. At least two fire extinguisher per floor.

2. A fire detections system that is regularly inspected.

3. Control doors and Fire doors

4. Well-functioning evacuation process. The plan must be totally documented, also shared with workers, and implemented on regular basis. Occupational security and well being Association provides detailed guidance on workers evacuations and emergencies (Noel, 2010).

FIRE PREVENTION AND EMERGENCY ACTION PLAN

• Fire safety regulations and inspections

• Fire Equipment

• Emergency Action Plan

• Deal with fires involving fumigants

Board of Directors

During the duration of an emergency, if the board member does not have a sufficient quorum, the executive committee will have all the powers of the board. If the Executive Committee does not have a quorum, those who remain on the Board will serve as the Emergency Management Committee with other Executive Committee members and have all the powers of the Board during the duration of the emergency. Reduce the risk of fire to the business by conducting an appropriate and adequate fire risk assessment of Xplorer Mining Solutions. This is a legal obligation and should be carried out by the responsible person in accordance with the 2005 "Regulatory Reform (Fire Safety) Order" (Roeschmann, 2014).

Question : Ensure you make a distinction between the initial emergency response and the business continuity management plan.

Answer : Initial emergency response and the business continuity management plan

Emergency preparedness, crisis response, business continuity, and emergency management: These or other associated terms are discussed because if they are synonymous and refer to process of the responding moreover mitigating crisis events. In fact, they are different business function. For organizations, understanding the difference among emergency preparedness as well as business continuity is especially important to make sure that they are properly considered for everyone. Companies with both emergency preparedness and business continuity departments are one step ahead because these are different functions that can succeed or break the company's success (Saarony and Gerke, 2007).

Question: In the business continuity management plan, ensure you include issues that relate to the logistics and supply chain of Xplorer Mining Solutions.

Answer:

Xplorer Mining Solutions is located in a heavy industrial area in Dandenong, Victoria, Australia, near another large company that produces lubricants and industrial oils. It's a dusty, bleak area with few trees, rough gravel roads between factories, and large rainwater draining on one side of the warehouse, separating the Xplorer Mining and oil production plants. The warehouse uses block stacking, which in most cases uses three trays. He walked down the narrow passage; wide enough to be placed on the forklift, and the cartons were stacked on pallets on either side, standing tall above him. Xplorer Mining Solutions is located in a heavy industrial area in Dandenong, Victoria, Australia, near another large company that produces lubricants and industrial oils.

It is a dusty, bleak area with few trees, rough gravel roads between factories, and heavy rainwater on one side of the warehouse, separating the Xplorer mining and oil production plants. The warehouse uses block stacking, which in most cases uses three trays. He walked down the narrow passage; wide enough to be placed on the forklift, and the cartons were stacked on the pallets on either side, standing high above him. Fires can greatly impact warehouses since they are generally large spaces tightly packed with goods. The most effective method for controlling a warehouse fire is a properly functioning sprinkler system (Tsui, Wang and Xin, 2006).

Conclusion : In this section provide a brief summary of the key points that relates to all of the sections of your plan.

Answer: Conclusion

Project managers need to coordinate with shareholders to develop effective risk management policies and plans, through which the project manager clearly identifies the strengths and weaknesses, threats and opportunities of the "building" project. For the current situation, the risk management is important for the implementation of residential construction projects. Project managers want to manage with the stakeholders to develop efficient risk management strategies and plans throughout which project managers can clearly identify the strengths and weaknesses, threats and opportunities of "construction" projects. It appears that by minimizing missing patterns, organizations reduce losses and losses of probability, reduce claims and insurance costs significantly and protect employees and visitors' work environment.

Clear Risk Claims, Risks and Management Systems help organizations with warehouses and innumerable physical assets to keep track of their weaknesses and to reduce risk costs. There are the several aspects to maintaining and creating safe working environments, or sometimes it is simple to obtain lost in this environment. The key to truly creating a safe workplace is to establish or implement an efficient security management system. The security management systems combine all different factors warehouse need to be aware of in the workplace to make sure that warehouse provide safe work environment for everybody who enter it. Safety management system make wellbeing and security an important part of the company's core business. By designing, implementing and developing effective security management systems, warehouse will also have the means to manage reports, responsibilities, plans, and resources to create a safer workplace.

Step 4: Proofread your assignment and get it ready for submission.

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