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ENG315 Professional Communication, Strayer University, USA

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Question : Write a Block Business Letter from the perspective of company management. It must provide bad news to the recipient and follow the guidelines outlined in Chapter 7: Delivering Bad-News Messages in BCOM9 (pages 116-136).

Answer :

Block Business Letter
To                                                                                                                                         Date:28/4/2019
Mr.Saban,                                                                                                                               Ref:1/1/20-xy12
Sales Executive
D2D Industrial equipment Plc

From:
Mr. Karen,
Divisional Head,
Sales,
D2D Industrial equipment Plc

Subject:  Regarding your New Job Account allocation and follow-up

Dear Mr. Saban,

Hope you are doing well and fine. This is in connection with the text message sent to me this morning, stating “we need to talk”, I am sending you this reply.
At the outset I appreciate you as a good employee with high performance rates in the D2D as a sales person. I had good statistical review of your performance in the last few years and having good impression on you. However still there is need for every employee to follow the obligations of the organizational vision and missions. The B2B organization is committed for all employee growth and is committed to provide equal opportunities for development for each and every employee of the organization.

It is true that some of your clients are really good and that is asset for any sales person working on that account and domain. There is need for services of employees like you in other accounts too. Particularly poor performing accounts need your expertise and experience, which can add value to the organizational functionality.

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In this connection, I am fully in agreement with the strategic change propsed by Mr.Pat, your immediate boss. There is need for change over of your position to other account and other employees need to be given opportunity to work in this account. Every one need to get opportunity to work on the new accounts. I am fully approving the decision of Pat.

So I likely to request you to move at the earliest to the new account and start to take up your new responsibilities. By the way, you knew very well, that we are working to wind up our year end obligations of providing comprehensive annual reports and reviews. So there are several meetings scheduled for me for this month and so there is no sufficient time for me to discuss with you on this matter.

Hence, I am sorry to say, that I could not entertain your request to discuss on this matter again in person. In any case, you can send an email stating your opinion and any concerns to my official email-id, I would try to respond at the earliest.

In anycase there is won’t be any change in the decision and you will need to follow the organizational regulations in this regard.
Pls extend your co-operation as usual in this regard.
Looking forward
Yours sincerely
Mr. Karen XYZ
Divisional Head for sales
XXXXX Divisoin
D2D Industrial Equipment Plc
CA, USA.
Contact: [email protected]
Mobile: 00+1+818189012

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